Managed IT Services · New York

Your IT Department,
Without the Overhead.

Rethinkit serves as your fractional IT director and help desk — covering everything from Microsoft 365 and cybersecurity to networking and compliance. Real people. No ticketing. No hold times.

M–F 9–6
Instant access, real people
2hr
After-hours response
15 min
Always free, no billing anxiety
Technology Platform
Fractional CTO Help Desk Microsoft 365 Cybersecurity Endpoint Mgmt Networking Compliance Backup Documentation
Help desk available now · M–F 9am–6pm ET
Industries we serve
Financial Services & Banking Hedge Fund & Private Equity Family Office Healthcare & Medical Architecture & Design Retail & Operations Research & Technology Food Services
What we cover

Infrastructure IT,
top to bottom.

Rethinkit handles the full stack of corporate technology — so you can focus on your business, not your IT.

🎯

Fractional IT Director

Your dotted-line CTO. We advise on vendor selection, technology strategy, and infrastructure decisions — without the cost of a full-time hire.

🖥️

Help Desk & Support

Real people answer your calls. M–F 9–6 with instant access, on-call weekends. Under 15 minutes? Never billed. We want you to call.

☁️

Microsoft 365 & Google Workspace

Full management of your cloud identity, email, OneDrive, SharePoint, and Teams. Monthly usage reports, MFA enforcement, and user lifecycle.

🔒

Cybersecurity

CrowdStrike, Microsoft Defender, Intune endpoint management, phish testing with KnowBe4, email filtering, DKIM/DMARC, and more.

📡

Networking

Cloud-managed UniFi networking for your office. Wi-Fi, routing, monitoring, and outage alerting — all centrally managed by Rethinkit.

📋

Documentation & Onboarding

We build your IT operations manual, employee guides, and onboarding/offboarding checklists. Your data — not ours — yours to keep forever.

The concierge model,
not the ticket queue.

Most MSPs route you through layers of tiers and ticketing systems. We don't. Your call is answered by someone who knows your company, your setup, and your people.

Regulatory compliance

Built for regulated industries.

Financial services, healthcare, and other compliance-heavy firms trust Rethinkit to handle the technology requirements that auditors care about.

FINRA SEC Rule 17a-4 HIPAA SOC 2 Email Retention Legal Hold

Email Archiving

FINRA-compliant archiving via Global Relay or Smarsh. Captures the full inbound/outbound stream. Management-searchable across all history.

Annual Cyber Review

Documented proof your firm takes cybersecurity seriously. Three tiers: awareness training, cyber review, and full penetration testing.

Governance & Policy

We draft your cybersecurity and information security policies, handle chain-of-command access controls, and produce audit-ready reports.

Vendor Due Diligence

Rethinkit assists with third-party technology assessments, investor attestations, and regulatory compliance questionnaires.

How it works

Up and running in weeks,
not months.

From first call to fully onboarded, here's how Rethinkit gets to work.

1

Discovery Call

We learn your business, your team, and your current technology. No commitment, no pressure — just a conversation.

2

Platform Proposal

We scope a Technology Platform tailored to your size, industry, and compliance requirements with transparent pricing.

3

Onboarding

We take ownership of your IT infrastructure, document everything, set up monitoring, and train your help desk on your team.

4

Ongoing Partnership

Monthly reports, proactive alerts, help desk access, and a Rethinkit partner advocating for your IT — every month.

Get started

Let's talk about your IT.

No obligations, no canned demo. Just a straight conversation about where your technology is today and where it should be.

Email us → Visit support portal
Email
sales@rethinkit.com
Help Desk
support@rethinkit.com
Hours
M–F 9am – 6pm ET
After Hours
On-call, 2hr response